Privacy Policy

Privacy Policy

Last updated: March 21, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall apply equally whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service.

Company refers to MSJ Concepts.

Cookies are small files stored on Your device.

Country refers to South Africa.

Device means any device used to access the Service.

Personal Data is information that identifies You.

Service refers to the Website.

Service Provider means third parties processing data on Our behalf.

Usage Data refers to automatically collected data.

Website refers to https://msjconcepts.co.za

You means the user of the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

  • Email address

  • Name and surname

  • Phone number

  • Address details


Usage Data

We may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages


Tracking Technologies and Cookies

We use cookies and similar technologies to improve Your experience.

Types of cookies used:

  • Essential cookies (required for functionality)

  • Analytics cookies (performance tracking)

  • Marketing cookies (advertising and remarketing)


Cookie Consent

When You visit Our Website, You will be presented with a cookie notice requesting Your consent to use non-essential cookies.

By accepting cookies, You agree to the use of analytics and marketing technologies.

You may:

  • Accept or decline cookies

  • Change preferences anytime

  • Disable cookies via browser settings


Use of Your Personal Data

We use Your Personal Data to:

  • Process and fulfill orders

  • Manage Your account

  • Provide customer support

  • Communicate updates and notifications

  • Send marketing communications (with consent)

  • Improve our services


Marketing and Communication Consent

By providing Your contact details, You agree that We may contact You regarding:

  • Orders and support

  • Promotions and offers

You may opt out at any time by:

  • Unsubscribing

  • Contacting Us directly


Sharing of Your Personal Data

We may share Your data:

  • With payment providers and couriers

  • With service providers

  • When required by law

We do not sell Your Personal Data.


Third-Party Advertising and Analytics

We may use third-party services such as:

  • Google Analytics

  • Meta (Facebook) Pixel

These tools help us analyze traffic and improve marketing.


Retention of Your Personal Data

We retain data only as long as necessary for legal and business purposes.


Your Rights (POPIA – South Africa)

You have the right to:

  • Access Your data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

Contact: support@msjconcepts.co.za


Security of Your Personal Data

We take reasonable measures to protect Your data, but no system is completely secure.


Children’s Privacy

We do not knowingly collect data from individuals under 13.


Changes to this Privacy Policy

We may update this policy at any given time. Changes will be posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us: